Critical Illness Conversations
Critical Illness Conversation Preparation
Even the most well-trained provider may need help initiating serious illness discussions with patients and their families. Approaching discussions with confidence and empathy requires skills and practice, just like any other medical procedure. ConverSage’s digital solution is here to help providers navigate their profession’s most demanding challenges with preparation for critical illness conversations. Our program gives providers the confidence, vocabulary, and approach to talking with patients and families about severe medical conditions. Whether breaking bad news to patients or conveying a treatment plan, practitioners will be prepared to properly handle the discussion.
How Does the Critical Illness Conversation Program Work?
Our program immerses providers in a wide range of real-world scenarios where challenging medical discussions are necessary. It provides life-like situations, settings, and people who look and interact like live patients and families. During each scenario, the avatars will ask tough questions and express varying thoughts and emotions, ranging from sorrow, anger, joy, and beyond. It’s the provider’s role to develop and use their knowledge of navigating conversations regarding critical illness, so they are fully prepared for them in real life.
The provider will competently navigate difficult medical discussions with patients and families.
The provider will feel confident and secure in discussing challenging situations.
Provider expertise and confidence minimize the likelihood of them quitting or inadequately performing their duties.
Patients will feel more at ease and communicate better during discussions with medical professionals.
Open, honest, solutions-driven dialogue allows patients and providers to discuss every treatment option.
Ready to Get Started?
Our critical illness conversation program is a one-of-a-kind solution. It enhances patient and provider satisfaction, improving your entire organization’s operations and efficiency. Providers will communicate clearly, concisely, and compassionately to patients, offering focused solutions during troublesome times. Please get in touch with us to learn more about this training and how it will better your providers.